+91-9811280095 / +91-9958987048

Service Policy

Dear Customer,


 Please go through our service policy, to learn about our before and after sales services :


# For any manufacturing defect  we will replace or repair it free of charge or if the product is under warranty and there is no mis-handling to the product.


 It might take 10-15 Days to process your return after receiving the product back from you.



Please feel free to call us on +91 995 898 7048 Monday to Saturday between 10.30 am and 7.30 pm. We request that you present the receipt or the warranty card when returning a product to us.



 # In case we are unable to provide you the replacement for manufacturing defects we will refund your purchase amount back within stipulated time period.



# For any Mis-handling – we will try our best to repair the product for you and update you in advance about the charges involved.



For any further queries please :


email us at  info@pensworld.net.


Alternatively you can call us on +91 99589 87048 during business hours ( mon-fri , 10.30 am to 7.30pm)


# You can also give us your suggestions and feedback  at info@pensworld.net .