If you wish to cancel your order which is placed on Pen World, please call us on +91 9958987048 or write to us at firstname.lastname@example.org. Our Customer care executives will help you cancel the order. In case if you have received the product and then want to cancel the order, you need to contact our customer care at +91 9958987048 and intimate the issue and raise a cancellation request. Post this you need to ship the product back to us and on receiving we quality check the product and process your cancellation request.
If you had paid through credit /debit card we shall raise the request and that will take 12 – 15 working days to receive money back in your account. If you had ordered through Cheque/DD/Fund transfer, a cheque will be issued in your name and couriered, this might also take time our customer care executives will keep you posted on the timelines.