Dear Customer,
Please go through our service policy, to learn about our before and after sales services :
# For any manufacturing defect we will replace or repair it free of charge or if the product is under warranty and there is no mis-handling to the product.
It might take 10-15 Days to process your return after receiving the product back from you.
Please feel free to call us on +91 995 898 7048 Monday to Saturday between 10.30 am and 7.30 pm. We request that you present the receipt or the warranty card when returning a product to us.
# In case we are unable to provide you the replacement for manufacturing defects we will refund your purchase amount back within stipulated time period.
# For any Mis-handling – we will try our best to repair the product for you and update you in advance about the charges involved.
For any further queries please :
email us at info@pensworld.net.
Alternatively you can call us on +91 99589 87048 during business hours ( mon-fri , 10.30 am to 7.30pm)
# You can also give us your suggestions and feedback at info@pensworld.net .
